Effective Date: February 9, 2026

As part of building and delivering our Services, Presto Assistant engages and uses third-party data processors. At times, these services have access to certain student/parent personally-identifiable information (PII). Third-party subprocessors provide crucial support for our company infrastructure, such as technical assistance for customers, sending emails, or logging data. Prior to engaging any third-party subprocessor, Presto Assistant performs due diligence to evaluate their privacy, security, and confidentiality practices.

Below is the list of subprocessors used by Presto Assistant of student/parent personally-identifiable information:

Presto Assistant Third-party Subprocessors
Subprocessor NameEntity LocationPurpose / ActivitiesApplicable Presto Service
Amazon Web ServicesUnited StatesCloud hosting and server managementAll
AppleUnited StatesNotification service, platform for native mobile applicationMessaging, Notifications
ClassLinkUnited StatesSingle-sign on and rosteringRostering, SSO
ClickUpUnited StatesInternal Communication and DocumentationAll
FirebaseUnited StatesAudit logsAll
GoogleUnited StatesEmail software, business workspace management, platform for native mobile applicationAll
HelpScoutUnited StatesManagement of customer service ticketsAll
HerokuUnited StatesCloud-hosted database and backendAll
OneSignalUnited StatesNotification serviceNotifications
RedisUnited StatesCloud-hosted databaseAll
SentryUnited StatesError logging and reportingAll
SlackUnited StatesInternal CommunicationAll
StripeUnited StatesOnline Payment ProcessingAll
Twilio/SendGridUnited StatesEmail senderAll
Vanco RevTrakUnited StatesOnline Payment ProcessingOnline Payments
ZoomUnited StatesTelephony and internal/external video conferencingAll

This list might change as Presto Assistant updates the products we deliver. Check back for updates.

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