Frequently Asked Questions

Why is Presto Assistant a good choice?

Founded and owned by former music educators, the Presto Assistant team has decades of classroom experience, and we understand what teachers deal with every day.

Our team thrives on user feedback and makes decisions based on improvements that help teachers and administrators do their best work. As a 100% customer-driven company, we remain uniquely situated to build the tools that educators need.

Absolutely you can. This support article shows how to import data from other systems, including sending your files from other tools and platforms to our team. We are happy to help with every step of the process.

Yes, you can purchase a license for a competitive price. Learn more about purchasing licenses in this support article. If your district needs to purchase many licenses, we can discuss whether you qualify for a bulk discount. Contact our billing team with any questions about purchasing licenses.

No contract is needed. When your active license expires, your data is always available to you. Without an active license you won't be able to add new data or make changes to existing data.

Yes, we are FERPA and COPPA compliant. We take data security and privacy very seriously. Our privacy policy outlines how we handle data and what we do to keep it secure. Our technology team can answer any questions you have about data security.

Find the help you need

The Presto Assistant support archive has many detailed articles to help you find what you need. Get in touch if you need any help!